Frequently Asked Questions

If your question is not answered here, please contact us and we will be happy to assist.

How do I sign up for Telecom Source service?

You can give us a call, enroll online, or, if you prefer, you can download a copy of our application form and fax or mail it back to us.

Will I have to change my current phone numbers to use Telecom Source?

No. You keep your current phone numbers (fixed and/or mobile) and can be reached, as before, through those numbers.

What is Pre-Selection?

Pre-selection is a standing order to route all of your calls over a specific provider (for example, Telecom Source). This means that when you pick up your phone you are automatically connected to your chosen provider.

Must I inform my current provider if I choose Pre-selection with Telecom Source?

No. We will take care of all the required details.

How will I know when my number is connected to Telecom Source?

We will inform you as soon as you are connected. This takes approximately one week.

Are there any enrollment fees for switching to Telecom Source?

No. There are no enrollment fees at Telecom Source. You only pay for your phone calls.

What are the rates?

You can view our current rate table by clicking here.

Do I have to commit to a minimum subscription period?

No, there are no minimum subscription periods. Your contract with Telecom Source can be cancelled at any time.